Free returns when you pay with PayPal

Click here to activate this service for your PayPal account

How does it work?

  1. Pay with PayPal
    To opt in to Return Shipping on PayPal, activate your PayPal account. Offer applies to eligible PayPal purchases on or after 4 April 2016.* Save your PayPal receipt.

  2. Send something back
    Save proof of your return. PayPal will refund up to £15 of return shipping costs for each claim, for up to 4 claims per person until 31 December 2016.

  3. Request a refund
    Visit the refund request page on PayPal to file your claim within 14 days of the return ship date.

  4. Get your refund
    If your claim is approved, PayPal will send a refund to your PayPal account within 10 business days.*