We are currently operating with reduced staffing levels due to the UK national lockdown.

For customer service queries, we strongly suggest sending us an email

0333 335 0438   Hours : Mon-Fri 10:00 AM - 14:00 PM   |

Manage Your Returns

Please use the form provided below to begin the return process. Once the form has been completed you will receive an email with paperwork that needs to be attached with the goods.

PLEASE NOTE: This returns form is for returning items that have already been delivered to you. If would like cancel an order that is still in progress, please contact our customer service team via email shop@hockeyfactoryshop.co.uk