PLEASE NOTE: Due to COVID-19, we are operating with vastly reduced staffing levels and as such, orders are being processed and dispatched in batches 1-2 times per week. This may result in some delays on some orders.

Manage Your Returns

Please use the form provided below to begin the return process. Once the form has been completed you will receive an email with paperwork that needs to be attached with the goods.

PLEASE NOTE: This returns form is for returning items that have already been delivered to you. If would like cancel an order that is still in progress, please contact our customer service team via email shop@hockeyfactoryshop.co.uk

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